What should an officer do first when encountering a non-compliant suspect?

Using verbal de-escalation techniques is critical when encountering a non-compliant suspect as the first course of action. This approach allows the officer to engage the suspect in a non-threatening manner, aiming to calm the situation and encourage compliance without resorting to physical force. Effective communication can often diffuse tension and lead to a more favorable outcome, allowing for a peaceful resolution without escalating the confrontation.

Verbal de-escalation techniques involve active listening, empathy, and clear communication to establish rapport. These skills can help an officer gain the cooperation of the suspect, thereby reducing the risk of injury to both the officer and the suspect. Furthermore, using verbal strategies can help to maintain a safer environment for bystanders and other officers involved.

In many situations, employing de-escalation might eliminate the need for physical intervention or chasing, which can lead to dangerous scenarios. Prioritizing communication helps foster trust and can lead to voluntary compliance, making it the most effective initial response.